Privacy Policy

Last Updated: January 28, 2026

Introduction

Himalayan Rug Industries ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with us.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, shipping address, billing address, and payment information when you place an order or contact us.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and referring/exit pages.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and hold certain information.
• Social Media Data: If you interact with us on social media platforms, we may collect publicly available information.

2. How We Use Your Information

We use the information we collect in the following ways:

• To process and fulfill your orders
• To send you order confirmations and updates
• To respond to your inquiries and customer service requests
• To send marketing and promotional communications (only with your consent)
• To improve our website and services
• To analyze website usage and trends
• To prevent fraud and ensure security
• To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Payment processors, shipping partners, and email service providers who assist us in operating our website and conducting our business.
• Legal Requirements: When required by law or to protect our legal rights.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access your personal information
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to opt-out of marketing communications
• The right to data portability

6. Cookies and Tracking

Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences and track website usage. You can control cookie settings through your browser preferences, though this may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: nimahri@gmail.com
• WhatsApp: +977 9851025007
• Address: Maijubahal Marg, Chabahil, Kathmandu, Nepal

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our website following the posting of revised Privacy Policy means you accept and agree to the changes.